Privacy Policy

LeadsHydra LLC, doing business as LeadsHydera

Effective Date: September 28, 2026
Last Updated: September 28, 2026

1. Who We Are and What This Policy Covers

LeadsHydra LLC, doing business as LeadsHydera (“Company,” “we,” “us,” or “our”), is a Montana-based business located at:

817 Governors Blvd.
Billings, MT 59105
United States

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information in connection with our website, www.leadshydra.com, our Software-as-a-Service (“SaaS”) products, our Data-as-a-Service (“DaaS”) products, and related communications and services, collectively referred to as the “Services.”

This Policy applies to website visitors, prospective customers, account holders, authorized users, and individuals whose personal information appears in data products that we independently compile, obtain, or license.

“Personal information” means information that identifies, relates to, or can reasonably be linked to an individual, including information treated as personal data under applicable privacy laws.

All written communications concerning this Policy, including questions, privacy requests, complaints, and appeals, should be sent to [email protected]. Our business telephone number is 406-698-0922.

This Policy provides notice of our practices. It does not, by itself, obtain any consent that must be collected separately.

2. Our Different Roles in Handling Information

Information We Manage for Our Own Business Purposes

We determine how information is used when administering accounts, operating our website, communicating with customers, preventing fraud, and developing or licensing our independently sourced data products. For these activities, we generally act as a data controller or business under applicable privacy laws.

Information We Process on Behalf of Customers

Our customers may upload contact lists, customer records, documents, campaign information, and other materials to our software (“Customer Content”). When we handle that information solely on a customer’s behalf, we act as a processor or service provider and follow the customer’s lawful instructions and our applicable agreement.

We do not add Customer Content to our independently licensed DaaS products merely because a customer uploads it to our Services.

When your information is controlled by one of our customers, that customer’s privacy notice governs its collection and use. You may direct a privacy request to that customer. When appropriate, we will assist the customer or help route your request.

3. Personal Information We Collect

Depending on your interaction with us and the Services involved, we collect the following categories of information:

CategoryExamplesContact and account informationName, business email address, telephone number, company name, job title, business address, account identifier, login credentials, and account preferences.Billing and transaction informationBilling contact details, subscription selections, invoices, payment status, transaction history, and payment-related identifiers. Device and usage informationIP address, browser type, device information, operating system, pages viewed, referring pages, interactions with our Services, timestamps, and approximate location derived from an IP address.Communications and support informationInformation submitted through forms, emails, support requests, surveys, demonstrations, or chat features. Customer Content and integration informationRecords, files, contact lists, campaign materials, and information transferred through integrations that customers authorize.Inferences and business insights.

We do not require you to provide every category of information to use every Service. However, certain information is necessary to establish an account, complete a transaction, provide requested functionality, or respond to an inquiry.

4. Where Information Comes From

We obtain personal information directly from you when you create an account, purchase a Service, complete a form, communicate with us, or otherwise provide information.

We also collect information automatically through our website and software, subject to applicable consent requirements and privacy choices.

For our data products, we obtain information from:

Licensed data providers, business directories, public records, professional websites, lead-generation partners, or directly submitted inquiries.

Customers and authorized users may provide information about other people through Customer Content. Integrated applications provide information according to the permissions and settings authorized by the customer.

When we receive information from another source, we evaluate the permissions, restrictions, and privacy obligations applicable to our intended use.

5. How We Use Personal Information

We use contact, account, and transaction information to establish accounts, provide subscriptions, process payments, administer contracts, and communicate about the Services.

We use device, usage, and support information to operate and troubleshoot the Services, maintain security, prevent misuse, understand product performance, and improve functionality.

We use independently sourced DaaS information to compile, verify, update, organize, enrich, and license the data products described in our offerings.

DaaS products, such as business prospecting, market research, customer-record enrichment, or marketing analytics.

We use communication information to respond to inquiries, provide support, send requested materials, and conduct our own marketing where permitted.

We also process information to maintain consent and suppression records, respond to privacy requests, comply with legal obligations, resolve disputes, and protect legal rights.

We do not use personal information for a materially different purpose without providing any additional notice and obtaining any consent required by applicable law.

6. Who Receives Personal Information

Operational Service Providers

We disclose information to providers that support hosting, storage, payment processing, security, customer support, communications, analytics, and other business operations. Their access is limited by the functions they perform and applicable contractual requirements.

DaaS Customers

We disclose the personal information identified in Section 7 to customers purchasing authorized access to our data products. These customers generally determine their own permitted uses and are responsible for those activities under their agreements and applicable law.

Customer-Directed Recipients

Information may be disclosed through integrations, exports, connected applications, or other actions that a customer or authorized user requests.

Advertising Partners

Any disclosures for targeted advertising are described in Section 7 and are subject to applicable privacy choices.

Professional Advisers and Legal Recipients

We may disclose relevant information to attorneys, accountants, auditors, insurers, regulators, law enforcement, or other recipients when reasonably necessary and legally permitted.

Business Transfers

Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to appropriate protections and applicable law.

We do not treat disclosure to an independent data buyer as equivalent to disclosure to a vendor processing information solely on our behalf.

7. Sale of Data and Advertising Disclosures

DaaS Data Sales

The categories of personal information included in those sales are: Names, business email addresses, business telephone numbers, professional locations, and specified business-profile attributes.

The categories of buyers are:

Business sales teams, marketing agencies, commercial service providers, or business-research organizations.

Buyers receive this information for the permitted purposes disclosed in Section 5 and the applicable product description. Our agreements restrict unauthorized redistribution and unlawful use.

We do not include account passwords, payment credentials, private support communications, or Customer Content in these data products.

Targeted Advertising and Advertising Sharing

No targeted-advertising disclosures: We do not disclose personal information to advertising partners for cross-context behavioral advertising or other targeted advertising as defined by applicable privacy laws.

Opting Out

You may request that we stop selling your personal information or using it for applicable targeted-advertising purposes by emailing [email protected]. A suggested subject line is “Do Not Sell or Share My Personal Information,” but no particular wording is required.

An unsubscribe request concerning our promotional emails is different from a request to stop the sale of information in our DaaS products. You may submit either or both requests.

We implement valid requests across the affected systems and communicate them to relevant recipients when required. We retain only the limited information reasonably needed to honor and document your choices.

8. Cookies, Tracking Technologies, and Browser Signals

We use cookies and similar technologies to support functions such as authentication, account security, session management, and preference storage.

You can manage certain cookie preferences through your browser settings and any privacy controls we make available. Where consent is required before a technology operates, we obtain that consent before enabling it.

We honor legally recognized opt-out preference signals, including Global Privacy Control where applicable. Such signals must be honored by businesses covered by the relevant requirements. California Attorney General

We apply recognized signals to the browser or device sending them and to associated accounts or other records when we can identify that connection and applicable law requires it.

When a signal does not provide enough information to identify a separate DaaS record, you may email [email protected] to identify that record. We do not require additional steps when we already have enough information to apply the signal.

9. Email, Telephone, and Text Communications

You may stop receiving our promotional emails by using the unsubscribe mechanism in the message or emailing [email protected].

Where we operate an SMS program, you may opt out by following the instructions in the message, including replying STOP when supported, or by emailing [email protected]. We also honor other legally valid revocation methods.

We may continue sending necessary account, billing, security, or service communications that are not promotional, subject to applicable law.

We do not add information submitted solely to enroll in our own SMS program to our DaaS products or disclose it to third parties for their independent marketing. Messaging providers may process that information to operate the authorized program.

We do not represent that an individual’s appearance in a DaaS dataset establishes consent to receive marketing calls, texts, or emails. Our customers must independently establish the permissions required for their communications.

10. Sensitive Information and Information About Minors

We use account credentials for authentication, account administration, and security, not as a component of our data products.

Our standard DaaS offerings are not intended to contain sensitive information such as government identification numbers, financial-account credentials, health information, biometric identifiers, or precise geolocation. We do not sell such information through those offerings.

Do not submit sensitive or specially regulated information to the Services unless a separate written agreement expressly permits it and appropriate safeguards are in place. Where additional notices or consent are required, we provide or obtain them before the relevant processing.

Our Services are intended for adults using them for business purposes. We do not knowingly collect information from children under 13 through our website or knowingly sell personal information about individuals under 18.

If we learn that information about a minor has been collected or included contrary to this Policy, we will investigate and take appropriate steps, including deletion or suppression where required. A parent or guardian may contact [email protected].

11. Artificial Intelligence and Automated Processing

We use artificial intelligence or automated tools for:

Lead answering, SMS, Ai voice answering, Lead nurturing, Campaign activation, Review Automation.

Information provided to these tools consists of a Company/Client business info and website.

We do not use Customer Content to train general-purpose artificial intelligence models or authorize providers to do so unless a separate, lawful opt-in arrangement expressly permits that use.

We do not use our standard Services to make solely automated decisions determining an individual’s eligibility for employment, housing, credit, insurance, health care, or similarly significant opportunities.

Where applicable law provides rights concerning profiling or automated decisions, those rights may be exercised by emailing [email protected].

12. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal requirements and valid privacy requests.

Account information is retained while needed to administer the relationship and complete associated business obligations. Billing and transaction records may be retained longer when required for accounting, taxation, dispute resolution, or legal compliance.

Customer Content is retained according to the applicable agreement, customer instructions, and data processing terms. Unless a different period is agreed, customers have the 30-day post-termination export period described in our Terms and Conditions.

Our applicable retention and deletion schedules are:

Information or SystemRetention or Deletion ScheduleCustomer Content in active systems shall be held indefinitely. Backup copies shall be held indefinitely. Website and security logs shall be held indefinitely. DaaS records shall be held and verified and enriched when possible.

We may retain limited suppression records to ensure that deleted information is not reintroduced or that an opt-out remains effective. These records are not used for unrelated marketing.

We do not rely on a legal retention exception as permission to continue selling information after a valid sale opt-out.

13. Security and Deidentified Information

We maintain reasonable administrative, technical, and physical safeguards appropriate to the information we handle. Access is limited according to business need and authorized responsibilities.

We do not guarantee absolute security. We investigate suspected security incidents and provide notices to affected parties and authorities when required.

When we create and use deidentified information, we take reasonable measures to prevent it from being linked back to an individual. We maintain it in deidentified form, do not attempt to reidentify it, and impose corresponding restrictions on recipients where required.

To report a suspected security issue involving our Services, email [email protected].

14. Your Privacy Rights

Depending on applicable law, your location, and our role, you may have rights to access, correct, delete, or obtain a portable copy of personal information; opt out of sales, advertising sharing, targeted advertising, or certain profiling; and limit certain uses of sensitive information. Montana Code Annotated

We do not unlawfully discriminate against individuals for exercising privacy rights. Some requests may affect a function that genuinely requires the information involved.

15. How to Submit a Privacy Request

Send privacy requests to [email protected]. Please describe your request and provide enough information for us to locate the relevant records. For assistance, call 406-698-0922.

You do not need to create a new account to exercise applicable Montana privacy rights. Montana Code Annotated

We may verify identity before providing access or completing correction, deletion, or portability requests. Verification information is not used for unrelated marketing.

We do not require verified identity for sale or targeted-advertising opt-outs, although locating a record may require identifying details.

Authorized agents may submit requests where permitted. Requests are free unless a charge or refusal is legally permitted.

16. Montana Requests and Appeals

For requests governed by the Montana Consumer Data Privacy Act, we respond without undue delay and within 45 days. When reasonably necessary, we may extend this by 45 additional days, explaining the extension within the initial period.

To appeal a denial, email [email protected] with the subject “Privacy Request Appeal” and identify the decision.

We provide a written appeal determination within 60 days. If denied, we explain our reasons and provide a method to contact the Montana Attorney General. These periods reflect Montana’s statutory process. Montana Code Annotated

17. Additional State Privacy Disclosures

Residents of other states may have additional rights under laws applicable to our activities. We honor those rights when the relevant law applies.

For California residents, applicable rights may include knowing what personal information is collected and disclosed, deletion, correction, opting out of sale or sharing, and limiting certain uses of sensitive personal information. California Attorney General

All written requests concerning state-specific privacy rights should be sent to [email protected].

Where we are subject to a legally required centralized data-broker deletion mechanism, we process applicable requests through that mechanism in addition to the methods described here.

18. International Processing and External Services

We are based in the United States. Information is processed in the United States and:

Where applicable law requires safeguards for an international transfer, we implement the required safeguards. A person’s use of our website is not treated as a substitute for separately required consent.

Our Services may contain links to external websites or connect to independent applications. Those providers’ privacy notices describe their own practices. Their independence does not eliminate our responsibility for disclosures we make to them.

19. Changes to This Policy

We may update this Policy to reflect changes in our Services, practices, or legal obligations. The “Last Updated” date identifies the most recent revision.

For material changes, we provide appropriate notice through available channels, such as email, account notifications, or website notices. Where required, we provide an opportunity to withdraw consent and obtain new consent before materially different processing.

We do not treat continued use alone as consent when a separate affirmative choice is required.

Questions about changes to this Policy should be sent to [email protected].

20. Contact Us

LeadsHydra LLC
Doing business as LeadsHydera
Attn: Privacy Requests
817 Governors Blvd.
Billings, MT 59105
United States

Website:

www.leadshydra.com

Telephone: 406-698-0922
Email for all written communications:[email protected]

Please direct privacy inquiries, access requests, correction requests, deletion requests, sale or sharing opt-outs, appeals, security concerns, and other written communications to [email protected].

To request this Policy in an accessible format, contact us using the information above.